Amc Management Software - Comprehensive Service Management Solution | Streamlined Complaint Tracking, Warranty Management, And Preventive Maintenance Alerts

AMC Management Software

AMC Management software is a part of service management software which apart from taking care of annual maintenance contract, also takes care of complaint management, complaint tracking, warranty management, spare parts management and tracking which is a very important aspect of customer relationship management. AMC is short form of Annual Maintenance Contract which is an agreement between the customer and the manufacturer as regards to the maintenance of product, that customer has.

AMC management software keeps track of all the information related to a particular annual maintenance contract which is accessible by just one click of a computer Keyboard.

Preventive Maintenance Service

Preventive Maintenance Service or in short PMS , is a proactive approach toward Service where in the servicing of product is done well before the product starts giving problems thereby ensuring trouble free operation of machine.

AMC Management system is an integral part of Service management software which helps the Service team to predefine the Service needs of a machine and feed into the Service management software which generates the alert as soon the preventive maintenance scheduled date arrives.

PMS checklist

During every visit for preventive maintenance by a Service engineer he is supposed to carry out certain set of activities which are predefined in form of a formal check list.

AMC Management.- Record of time period

AMC management software not only keep a track of such activities having been carried out but also makes it very convenient and simple for the Service engineer to fill it up online, making it easily accessible to all concerned including the customer.

AMC Time Period AMC is always time bound and effective during the period which has been agreed upon between the customer and vendor.

The AMC management software helps Service team to put down the time period of AMC with starting date of AMC as well as the agreed date of completion of AMC.

The AMC management software has an inbuilt feature wherein the software automatically reminds 30 days in advance before the expiry of AMC so that customer if desires can extend the AMC well before it expires.

AMC Management- Machine Site Details

AMC Management software can easily keep a track of site details of the machine since most of the times the address of invoice and the site address where the machine works are different

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