Sf.com Connector For Avaya Aes
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Product Specifications
| Product Type | Software Connector |
| Primary Color | Orange |
| Compatibility | Avaya AES, Salesforce |
| Interface Type | API |
| Deployment | Cloud-based |
| Licensing | Subscription |
| Usage | Integrates Avaya AES with Salesforce.com to optimize agent-customer interactions via screen pop and click-to-dial functionality within Salesforce. |
| Support | , Phone |
| Features | Screen Pop, Click & Dial, Seamless Integration, Optimized Interactions, Improved Efficiency |
Product Overview
Key Features
These SF.Com Connector For Avaya AES Connector for Avaya AES is a tightly integrated interface between Avaya AES and Salesforce.com, designed to optimize agent-customer interactions. It supports softphone, screen pop and other telephony functions, without requiring the agent to toggle outside the Salesforce.com application. This empowers users with relevant customer information and the ability to dial out to customers as and when required.
The SF.com Connector for Avaya AES enables screen pop (a pop up on agent desktop with relevant customer information) and click & dial (a softphone feature that enables agents to dial out to customers as and when required).
The SF.com Connector for Avaya AES enables screen pop (a pop up on agent desktop with relevant customer information) and click & dial (a softphone feature that enables agents to dial out to customers as and when required).
Company Details
Acqueon Technologies Inc., Established in 2006 at Chester in New Jersy, is a leading service provider of Software Design in United States. Acqueon Technologies Inc. is one of Trade India's verified and trusted names for listed services. With extensive experience in the field of Software Design, Acqueon Technologies Inc. has made a reputed name for itself in the market with satisfactory Acqueon iQ, CTI SDK For Cisco Unified CX, IAssist For Avaya Voice Portal, etc.
Focusing on a customer-centric approach, Acqueon Technologies Inc. has a pan-India presence and caters to a huge consumer base throughout the country. Get Software Design from Acqueon Technologies Inc. at Trade India quality-assured services.
Focusing on a customer-centric approach, Acqueon Technologies Inc. has a pan-India presence and caters to a huge consumer base throughout the country. Get Software Design from Acqueon Technologies Inc. at Trade India quality-assured services.
Business Type
Service Provider
Establishment
2006
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Seller Details
Chester, New Jersy
Executive - Inside Sales
Mr. Harish K
Address
100, Overlook Center, 2nd Floor, Chester, New Jersy, 08540, United States
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