Call Center Services In Kolkata
(84 products)
Bulk Voice Call Service - Advanced Communication Technology | Expert Guidance Complete Satisfaction Instant Notification Delivery
Message Length120 seconds
Call Volume10000+
Delivery SpeedMinutes
TechnologyIVR
ReportingReal-time
UsageCommunity alerts business promotions notifications
Call Center Solution Service
Service TypeVoIP
Channels1-1000+
TechnologyIP-based
FeaturesCost-effective High-quality Scalable Flexible Reliable Efficient 24/7 Support
IntegrationCRM APIs
SecuritySSL Encryption
Call Centre Training
Course Duration1-5 days
Delivery MethodOnline/In-person
Modules8-12
CertificationYes/No
Group Size5-20
UsageCall center agent skill enhancement; boosting call center efficiency and customer satisfaction.
Inbound Call Center Services - Tailored Solutions for Enhanced Customer Engagement | Upselling and Cross-Selling Expertise Revenue Growth Focus
Service Level Agreement (SLA)95%
Average Handling Time (AHT)Under 5 mins
Call Resolution Rate90%
Customer Satisfaction (CSAT)4.5/5
Agent TrainingExtensive
Technology UsedCloud-based
Touchtheuniverse It Solutions Private Limited
Vibhuti Khand, Lucknow
Outbound Domestic Telecalling Services
Service TypeOutbound
LanguagesHindi English
Call TypeDomestic
Service BasisPer seat
Pricing8000/seat
ManpowerCustomizable
Predictive Dialer Software - Call Optimization Technology | Reduces Idle Time Increases Agent Productivity
Software TypePredictive Dialer
IntegrationAsterisk VICIDial
Operating SystemLinux
User InterfaceWeb-based
DeploymentCloud On-Premise
UsageAutomates outbound calling connects agents to live calls only boosts agent productivity.
Bpo Consultancy Service - Inbound Call Center
Team SizeVariable
TechnologyCloud-based
Availability24/7
Response TimeUnder 60 seconds
Call HandlingSophisticated System
UsageInbound customer support in Hyderabad Telangana India.
Call Center Solution
System TypeTelephonic
Seat Capacity1-25
ConnectivityPRI lines
Internet RequiredNo
Call LoggingOptional
PhonebookUnlimited
Support Services
Response time24 hours
Team size10+
Escalation processDefined
Service level agreementAvailable
UsageCustomer query resolution technical assistance and troubleshooting.
Call Center Services - Expert Knowledge on Compliance Laws | International and Domestic Support
Agent TrainingExtensive
TechnologyCloud-based
LanguagesMultiple
ScalabilityHigh
SecurityPCI DSS
UsageCustomer support sales technical assistance
Call Center Solution - Cloud-based SaaS Web-based User Interface 24/7 Support API Integration Encryption Security Cloud Data Storage
SoftwareCloud-based
System TypeMulti-agent
IntegrationsCRM VoIP
ReportingReal-time
SecurityAES-256
DeploymentQuick Setup
Quadrafort Technologies Private Limited
Sector 90, Noida
Contact Center Solutions - Cloud-based SaaS Platform SSL Encryption Real-Time & Historical Reporting 24/7 Technical Support Analytics on Call Volume & Customer Satisfaction
Service TypeInbound/Outbound
Support ChannelsPhone
AgentsMultiple
SoftwareCloud-based
ReportingReal-time
UsageHandles customer inquiries provides technical support and resolves issues.
Xenottabyte Services Private Limited
Sector 60, Noida
FAQs Related to Call Center Services In Kolkata
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What is the price range of call center services in Kolkata?
| Company Name | Currency | Product Name | Price |
|---|---|---|---|
| - | - | Outbound Domestic Telecalling Services | 8000 INR (Approx.) |
| - | - | Contact Center Solutions | 450 INR (Approx.) |
| - | - | Voice Over Services | 1500 INR (Approx.) |
| - | - | Call Center Interior Designing Service | 600 INR (Approx.) |
What is the delivery time for call center services in Kolkata?
SquadStack DIY Solution Call Center Software Services
Software TypeCloud-based
Deployment48 hours
ChannelsCalls SMS
CallersFreelance
AI FeaturesQuality checks
ReportingDaily
Best Call Center Services - ISO 9001:2008 Certified 18+ Years Experience | Expert Support Global Reach Cost-Effective End-to-End Solutions
IndustryBPO
Service TypeCall Center
Experience18+ Years
CertificationISO 9001:2008
Team SizeLarge
UsageCustomer support lead generation technical assistance sales support appointment scheduling for various industries including logistics automotive banking retail telecom insurance healthcare manufacturing etc.
Call Center Outsourcing Solution Services
ConnectivityIP/Analog Phones
Ports1-500
Call TypeInternational
Process TypeInbound/Outbound
Agent TypeRemote
TechnologyCloud-based
Outbound Call Center Transformation - Multimedia Integration Multifunctional Customer Engagement Solutions for Enhanced Service Delivery
SoftwareCloud-based
IntegrationsCRM ERP
ReportingReal-time
SecurityAES-256
Scalability100-1000 agents
DeploymentOn-premise cloud
Customer Care Call Center Services
AgentsMultiple
LanguagesMultiple
Airlines8
TechnologyCloud-based
Hours24/7
UsageCustomer care inquiries complaint and query resolution for 8 airlines.
Call Center Outsourcing Services - Advanced Cloud-Based Solution | 20+ Years Experience Customized SLAs Flexible Team Size Multi-Language Support Phone//Chat Communication
Agent TrainingExtensive
Technology UsedCloud-based
Languages SupportedMultiple
Call VolumeHigh
Experience Years20+
LocationNoida India
Call Center Solutions - Advanced Technology Integration | Reliable Support for Business Process Outsourcing
SoftwareCloud-based
IntegrationAPI-driven
SecurityAES-256
Scalability100+ agents
ReportingReal-time
UsageCustomer support sales technical assistance
Outbound Call Center Services
Agent Skill LevelCertified
Call Volume (per day)1000+
Average Call Duration5-10 min
TechnologyCloud-based
Reporting FrequencyDaily/Weekly
UsageLead generation sales customer support market research.
Voice Over Services
Rate1500 Rs/min
Payment ModeOnline
Service ModeOnline
Service LocationPan India
Audio FormatWAV MP3
Turnaround Time24-48 hours
Call Center Interior Designing Service
Service LocationDelhi NCR
Work DoneMultiple
3D DesignYes
Projects Completed50+
Style OptionsVaried
UsageCall center space revamp including false ceiling woodwork furniture wall treatments and fittings.
Call Center Solutions
System TypeIP-based
Number of Agents10-100+
ConnectivityTCP/IP
IntegrationMultiple platforms
ReportingReal-time dashboards
SecurityEncryption standards
Aria Telecom Solutions Pvt. Ltd.
Vaishali, Ghaziabad
Call Center Software Services
Software TypeCloud-based
Platform CompatibilityWindows macOS
IntegrationCRM
FeaturesImproved communication Reduced costs Increased efficiency Enhanced customer service Better data analysis
SecurityEncryption access control
ScalabilityHighly scalable
Call Centre Solutions - Inbound & Outbound Communication Services | Expert Management Cost-Effective Time-Saving
Agent TrainingCertified
TechnologyCloud-based
ScalabilityHigh
ReportingReal-time
IntegrationAPI
SecurityEncryption
Call Center Services - 24/7 Availability Multi-Channel Support | Certified Agent Training Flexible Solutions Real-Time Reporting Customizable Scalability
ChannelsPhoneChat
Agent TrainingCertified
Availability24/7
ScalabilityCustomizable
ReportingReal-time
IntegrationAPI
Call Center Interior Designers Service
Project ScopeFull-Service
Design StyleModern
Space TypeOpen Plan
Materials UsedModular Furniture
Team Size10-100 Agents
UsageBPO Call Center Setup and Design in New Delhi India
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