Inbound Call Center Services - Tailored Solutions For Enhanced Customer Engagement | Upselling And Cross-selling Expertise, Revenue Growth Focus
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Product Specifications
| Agent Training | Extensive |
| Average Handling Time (AHT) | Under 5 mins |
| Call Resolution Rate | 90% |
| Customer Satisfaction (CSAT) | 4.5/5 |
| Features | Customer support, Issue resolution, Lead generation, Sales increase, Improved service |
| Service Level Agreement (SLA) | 95% |
| Technology Used | Cloud-based |
| Usage | Handle customer inquiries, resolve issues, and generate leads for business growth. |
Company Details
Established in 2018, TOUCHTHEUNIVERSE IT SOLUTIONS PRIVATE LIMITED has made a name for itself in the list of top service providers of Call Centres in India. TOUCHTHEUNIVERSE IT SOLUTIONS PRIVATE LIMITED is listed in Trade India's list of verified companies offering a wide array of Contact Center Solutions, Customer Care Solution, Inbound And Outbound Call Center Services, etc. Contact here for Call Centres in Lucknow, Uttar Pradesh.
Business Type
Service Provider
Employee Count
20
Establishment
2018
Working Days
To
GST NO
09AAHCT7085N1ZG
Payment Mode
Cash Against Delivery (CAD)
Certification
CIN U72900UP2020PTC
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Seller Details
GST - 09AAHCT7085N1ZG
5 
Rating
RatingLucknow, Uttar Pradesh
Director
Mr Mahendra Pratap
Address
A-1/1 Sikka House Vibhuti Khand Gomati Nagar Lucknow, Uttar Pradesh, 226010, India
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