Outbound Customer Service Provider
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Product Specifications
| Service Type | Outbound calls |
| Location | Durgapur, India |
| Team Size | Variable |
| Technology | Cloud-based |
| Languages | Multiple |
| Reporting | Real-time |
| Usage | Customer feedback, post-sales support, appointment scheduling, market research, lead generation, and sales. |
| Features | Increased productivity, Stronger relationships, Enhanced experience, Improved follow-up |
| Payment Terms | Cash in Advance (CID), Cheque |
Product Overview
Key Features
Outbound customer service improves the productivity of the client and strengthens customer relationships by increasing contact and enhancing the quality of customer experience. Calling a customer for feedback and opinion after a product is sold to him or a service rendered, shows that you are concerned about them and reflects your quality of services offered. It is essential to maintain a follow-up.
Company Details
Swadesh Softwares Pvt. Ltd has been thriving in the IT sector for the past 9 years and we have been offering services to clients across US, UK, Europe, Australia and few Asian countries including India. The company operations were initiated in 2011. We hold affiliations with NASSCOM, NSIC and have MSME registration, and are an ISO 9001:2015 certified organization. We have successfully developed a good number of Software and Mobile Applications till date, and have ventured into providing Digital Marketing services for Lead Generation and Product Promotions as well.
Business Type
Service Provider
Employee Count
10
Establishment
2017
Working Days
Monday To Sunday
GST NO
19AAQCS3118N1ZP
Payment Mode
Others
Certification
ISO 9001: 2015 certified
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Seller Details
GST - 19AAQCS3118N1ZP
Durgapur, West Bengal
Director
Mr. Tanmoy Majaumdar
Address
Layeks Building, 2Nd Floor, Sahid Khudiram, Sarani, City Centre, Durgapur, Durgapur, West Bengal, 713216, India
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