
Customer Service And Support
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Product Specifications
| Service Level | 24/7 |
| Response Time | 4 hours |
| Training Method | On-site/Remote |
| Contract Length | Customizable |
| Reporting Frequency | Monthly |
| Usage | Post-sales support, performance testing, ongoing monitoring, client training, preventative maintenance, and emergency response |
| SLA | 99.9% |
| Features | Proactive Support, Preventative Maintenance, Staff Training, Remote Monitoring, Rapid Response, System Recovery |
Product Overview
Key Features
We supports our clients with meticulous follow-through service, including scheduled performance testing, ongoing monitoring, through documentation and continuous client staff training. The level of services provided can be customized to suit your needs. Comprehensive service plans include:
- Routine preventative maintenance
- Checking and adjusting equipment
- Field and bench servicing
- Emergency response
- Systems recovery
Company Details
Focusing on a customer-centric approach, MONDAX TECHNOLOGY has a pan-India presence and caters to a huge consumer base throughout the country. Get Others from MONDAX TECHNOLOGY at Trade India quality-assured services.
Business Type
Service Provider, Supplier, Trading Company
Working Days
Monday To Sunday
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Seller Details
New Delhi, Delhi
Accepts only Domestic inquiries
Director
Mr. Neeraj Sharma
Address
A-25, 2nd Floor, Okhla Phase-1, New Delhi, Delhi, 110020, India
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