Iso 20000-1:2011 Information Technology Certification Service

We are providing ISO 20000-1:2011 Information Technology Certification Service to our consumers in Lucknow, Uttar Pradesh, India. ISO/IEC 20000-1:2011 includes "the design, transition, delivery and improvement of services that fulfill service requirements and provide value for both the customer and the service provider. It consists integrated process approach when the service provider plans, establishes, implements, operates, monitors, reviews, maintains and improves a service management system (SMS).

Benefits:
1. Alignment of information technology services and business strategy.
2. Creation of a formal framework for current service improvement projects
3. Provides a benchmark type comparison with best practices
4, Creates competitive advantage via the promotion of consistent and cost-effective services.
5. By requiring ownership and responsibility at all levels, it creates a progressive ethos and culture.
6. Supports 'interchanging' of service providers and staff by virtue of the creation of inter-enterprize operational processes.
7. Reduction of risk and thus cost in terms of external service receipt
8. Through the creation of a standard consistent approach, aids major organizational changes.
9. Enhanced reputation and perception
10. Fundamental shift to pro-active rather than re-active processes
11. Improved relationship between different departments via better defninition and more clarity in terms of responsibility and goals.