Iso 10002 Certification Services - Customer Satisfaction Management System | Enhanced Complaints Handling, Continual Improvement, Customer Loyalty Retention, Staff Engagement
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Product Overview
Key Features
In order to fulfill the changing demands of our patrons, we have been engaged in providing ISO 10002 Certification Services in Dehradun, Uttarakhand, India.
Quality Management -- Customer Satisfaction Advantages
ISO 10002 addresses all aspects of complaints handling with benefits as below:
a cAbility to retain the loyalty of customers
a cImplementation & certification ensures a consistent process to handle customers, which enable to identify causes & eliminate the causes of complaints
a cSystem helps to adopt a customer-focused approach to handle analysis and review complaints
a cIt provides a basis for continual improvement
a cProvide complainants with an open, effective and easy-to-use complaints process etc.
a cAchieve operational efficiency to identify trends and causes of complaints
a cResolve more complaints by adopting a more customer-focused approach
a cEngage staff with new customer service training opportunities
a cIntegrate ISO 10002 with ISO 9001 to improve overall efficiency
a cMonitor and continually improve your complaints handling process.
Quality Management -- Customer Satisfaction Advantages
ISO 10002 addresses all aspects of complaints handling with benefits as below:
a cAbility to retain the loyalty of customers
a cImplementation & certification ensures a consistent process to handle customers, which enable to identify causes & eliminate the causes of complaints
a cSystem helps to adopt a customer-focused approach to handle analysis and review complaints
a cIt provides a basis for continual improvement
a cProvide complainants with an open, effective and easy-to-use complaints process etc.
a cAchieve operational efficiency to identify trends and causes of complaints
a cResolve more complaints by adopting a more customer-focused approach
a cEngage staff with new customer service training opportunities
a cIntegrate ISO 10002 with ISO 9001 to improve overall efficiency
a cMonitor and continually improve your complaints handling process.
Company Details
United Management Services is one of the growth oriented ISO Certification, Training and Inspection service provider having Clients all over India as well as abroad. We are specialized in the entire range of ISO management system certification standards. UMS is managed by highly qualified dynamic professionals. Unique bottom-up consulting ensures success of our consulting assignment. This approach ensures that improvement plans are accepted & practiced at all the levels of management. To develop a strong client base with an equally effective support structure, which acts as a catalyst for effective deployment of futuristically complete and credible ISO Services. We strive to achieve this by focusing individually on each project and building a healthy relationship with our clients.
Business Type
Service Provider
Employee Count
10
Establishment
2017
Working Days
Monday To Saturday
Payment Mode
Others
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Seller Details
5 
Rating
RatingDehradun, Uttarakhand
Marketing Head
Mr Ashish Sharma
Address
OFFICE NO. 27, 2ND FLOOR, PREM COMPLEX, NEAR ARAGHAR, Dehradun, Uttarakhand, 248001, India
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