ERP-CRM Solution Enterprise Resource Planning transversely consolidates entire organizations interior and exterior management information enveloping finance/accounting manufacturing Customer Relationship Management sales and services Supply Chain Management Human Resource Management etc. With the objective to simplify the flow of information between the functions of inner and outer boundaries of the organization and manage the outer stakeholders connections ERP systems automate this activity with a consolidated software application. ERP systems with the ability to run variety of hardware and network configurations bestow a database as a repository for information. ERP includes following characteristics: An integrated information system. Consistent design engineering for each module Order tracking Embezzlement and industrial espionage protection Common database supporting merging all applications Following are ERP modules: Financial/Accounting - Ask for Details Human resources- Ask for Details Manufacturing- Ask for Details Supply chain management Supply Chain Management comprises all storage and movement of raw materials finished goods and work in progress inventory from the point of origin to the point of consumption. Supply chain management manages the following tasks like order to cash inventory order entry purchasing product configuration supply chain planning supplier scheduling inspection of goods claim processing and commissions processing. Project management Project Management is the series of steps of planning organizing securing and managing resources in order to achieve pre-defined goals. A project which is temporarily endeavored with a defined beginning and end (usually time-constrained and often funding or deliverable constrained) is undertaken to achieve predefined unique goals and objectives in order to get beneficial change and added value. Project management aligns costing billing time and expense management performance units and activity management. Customer relationship management Customer Relationship management comprehensively executed strategy for managing a companys interactions with sales prospects customers and clients. With technology it organizes automates and synchronizes business processes with a core principle of sales activities but also those for marketing customer service and technical support. With specific objectives to find attract and win new clients nurture and retain those the organization already has it entices former clients back into the fold and reduces the costs of marketing and client service. Customer relationship management has the following advantages: Quality and efficiency decrease in overall costs decision support enterprise agility and also customer attention.