
Customer Management System - Integrated Helpdesk Solution | Single Point Of Contact, Incident Control, Enhanced Communication, Customer Status Updates
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Product Specifications
Payment Terms | Telegraphic Transfer (T/T), Others |
Delivery Time | 1 Week |
Sample Policy | Contact us for information regarding our sample policy |
Main Export Market(s) | Asia |
Main Domestic Market | All India |
Product Overview
Key Features
Though not a process, the Service Desk is an important function within the service support set. It is the first, and ideally single point of contact for users (SPOC). The two main focuses of the Service Desk are: Incident Control and Communication. The key responsibility of the Service Desk is to keep the customer informed on the status of their request.
Features of our Customer Management System
Providing a single (informed) point of contact for customers
Facilitating the restoration of normal operational service with minimal business impact on the customer within agreed SLA levels and business priorities.
Company Details
Focusing on a customer-centric approach, Velocis Systems Pvt. Ltd. has a pan-India presence and caters to a huge consumer base throughout the country. Get Software Design from Velocis Systems Pvt. Ltd. at Trade India quality-assured services.
Business Type
Service Provider
Working Days
Monday To Sunday
GST NO
09AABCS0858G1ZB
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Seller Details
GST - 09AABCS0858G1ZB
Noida, Uttar Pradesh
Marketing Manager
Mr. Tara Dutt Sharma
Address
Plot No. 25, A-Block, Sector 67, Near Bus Stand, Noida, Uttar Pradesh, 201301, India
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