Service Level Agreement99.9%
Response Time15 mins
Resolution Time2 hours
Support ChannelsPhone
Escalation ProcessDefined
Reporting CapabilitiesReal-time
StandardIATF 16949:2016
LocationPan India
VerificationOffline
Service TypeConsultancy
Certification TypeNew
Report ModeSoft Copy
Service TypeConsultancy
LocationThane India
FocusExport/Import
SpecializationCustoms
ComplianceDGFT
UsageAssists businesses with customs duty drawback applications refunds and export/import license registration simplifying compliance processes.
Software TypeCRM
PlatformCloud-based
User InterfaceWeb-based
IntegrationsMultiple
Data SecurityAES-256
UsageManages client data tracks sales streamlines trading operations and facilitates lead generation for traders.
Service TypeConsulting
ModeOnline
LocationIndia-wide
Legal ComplianceAll Laws
Response Time24 Hours
Experience LevelExpert
Service TypeCustoms Brokerage
Material HandlingHaz & Non-Haz
Regulatory ComplianceAll Applicable
Documentation SupportComplete Package
Turnaround Time2-5 Business Days
Client Support24/7 Available
Product TypeSupport Table
ColorWhite
MaterialMetal/Plastic
DimensionsVariable
WeightVariable
Load Capacity100 kg
PlatformCloud-based
DeploymentSaaS
IntegrationsMultiple
ScalabilityHigh
SecurityAES-256
CustomizationExtensive
Software TypeCRM
PlatformWeb-based
Data SecurityEncrypted
User InterfaceIntuitive
IntegrationMultiple
ScalabilityHigh
Service TypeCustomer Support
Availability24/7
Team SizeMultiple Agents
Response TimeMinutes
ChannelsPhone
LocationMumbai India
Service TypeTechnical Support
Availability24/7
Response Time1 hour
Team SizeMultiple Technicians
Communication ModePhone
Support ChannelsCall
LocationPune India
Service TypeApplication Support
Response TimeSLA Defined
Support MethodRemote/Onsite
Team Size10+
ExpertiseMultiple
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Product TypeCRM Service
Primary ColorGreen
Data StorageCloud-based
User InterfaceWeb-based
IntegrationMultiple APIs
ReportingReal-time
Service LocationPune Maharashtra
Response Time1-2 hours
Support ChannelsPhone
Escalation ProcessDefined
Service Level Agreement (SLA)Available
Staff ExpertiseIT technical
Service Level Agreement (SLA)99.9%
Response TimeUnder 24h
Channels SupportedPhone
Team Size50+
Technology UsedCloud-based
Geographic CoveragePune India
Software TypeWeb-based CRM
DeploymentCloud-based
Mobile AccessYes
IntegrationSMS
ReportingCustomizable
User SupportDocumentation Training
Service LocationPune India
Payment MethodsOnline/Offline
Response Time24 hours
Team Size10+
Customer Reviews4.8 stars
Security ProtocolsSSL PCI
Service Level Agreement (SLA)24/7
Response Time1 hour
Resolution Time24 hours
ChannelsPhone
Team Size5-10 agents
Ticketing SystemZendesk
Software TypeCRM Service
DeploymentCloud-based
ModulesMultiple
SecurityAES-256
IntegrationAPI-driven
UsageManage customer relationships track leads and streamline sales processes.
Agent CountMultiple
Response TimeMinutes
Languages SupportedMultiple
ChannelsPhone
Availability24/7
UsageCustomer queries technical support order processing account management. Hyderabad Telangana India.
Service TypePhone
Response Time24 hours
Languages SupportedEnglish Hindi
ChannelsPhone Chat
Escalation ProcessDefined
Availability24/7
Service Level Agreement99.9%
Response TimeUnder 1 hour
Ticket ResolutionWithin 24 hours
Support ChannelsPhone
Escalation ProceduresDefined Process
UsageResolve customer issues track complaints and manage support tickets efficiently. Provides timely solutions and comprehensive logging of all customer interactions.
Response Time24/7
Support ChannelsPhone
Ticket SystemYes
Escalation ProcessDefined
Service Level AgreementsCustomizable
UsageCustomer support IT assistance problem resolution
Software TypeCRM
PlatformCloud-based
User Capacity100+
ModulesSales Marketing
IntegrationsMultiple
DeploymentSaaS
Service TypeCustomer Care
Response Time24/7
ChannelsPhone
Support LevelTier 1-3
Team Size10-100
UsageResolving customer queries and issues related to RCS products or services.
Service Level Agreement99.9%
Response Time1 hour
Support ChannelsPhone
ScalabilityHigh
SecurityISO 27001
UsageIT Helpdesk and customer support; publishing services including document scanning data capture data entry ebook creation content enhancement and conversion
Trusted Seller2 Years
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