Help Desk Services - Comprehensive Support Solution | Handle Phone Calls, Log Complaints, Record Time
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Product Specifications
| Service Level Agreement | 99.9% |
| Response Time | Under 1 hour |
| Ticket Resolution | Within 24 hours |
| Support Channels | Phone, |
| Escalation Procedures | Defined Process |
| Usage | Resolve customer issues, track complaints, and manage support tickets efficiently. Provides timely solutions and comprehensive logging of all customer interactions. |
| Team Size | 10-20 Agents |
| Features | Issue Resolution, Time Tracking, Call Handling, Complaint Logging, Customer Support |
| Payment Terms | Cash on Delivery (COD), Letter of Credit (L/C), Letter of Credit at Sight (Sight L/C), Cash in Advance (CID), Cheque |
| Delivery Time | 3-4 Week |
| Sample Available | Yes |
| Sample Policy | Contact us for information regarding our sample policy |
| Main Domestic Market | Haryana |
Product Overview
Key Features
One of the crucial business areas lately is that the facilitate table. We are reputed service provider from Gurgaon, Haryana, India. Impressions perceive the criticality of this operation and might offer seasoned folks to man the table. facilitate table support involves understanding of the users downside, identification the rationale and rectifying an equivalent.
Features :
Handle Phone Calls
Log Complaints
Records Time
Features :
Handle Phone Calls
Log Complaints
Records Time
Company Details
Impressions Services Pvt. Ltd., Registered in 2015 at Gurugram in Haryana, is a leading service provider of Customer Relation Services in India. Impressions Services Pvt. Ltd. is one of Trade India's verified and trusted names for listed services. With extensive experience in the field of Customer Relation Services, Impressions Services Pvt. Ltd. has made a reputed name for itself in the market with satisfactory Help Desk Services, etc.
Focusing on a customer-centric approach, Impressions Services Pvt. Ltd. has a pan-India presence and caters to a huge consumer base throughout the country. Get Customer Relation Services from Impressions Services Pvt. Ltd. at Trade India quality-assured services.
Focusing on a customer-centric approach, Impressions Services Pvt. Ltd. has a pan-India presence and caters to a huge consumer base throughout the country. Get Customer Relation Services from Impressions Services Pvt. Ltd. at Trade India quality-assured services.
Business Type
Service Provider
Working Days
Monday To Sunday
GST NO
06AAACI9641L1ZA
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Seller Details
GST - 06AAACI9641L1ZA
Gurugram, Haryana
Director
Mr. Bikram
Address
No. 32-33, Vakil Market, Vijaya Complex, Chakkarpur, Gurugram, Haryana, 122002, India
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