
It Outsourcing Services
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Product Specifications
| Service Level Agreement | 99.9% |
| Response Time | 1 hour |
| Support Channels | Phone, |
| Scalability | High |
| Security | ISO 27001 |
| Usage | IT Helpdesk and customer support; publishing services including document scanning, data capture, data entry, ebook creation, content enhancement and conversion |
| Team Size | Variable |
| Features | 24/7 Support, IT Helpdesk, Client Support, Publishing Services, Data Processing |
| Payment Terms | Others, Cash Advance (CA) |
| Sample Available | Yes |
| Main Export Market(s) | North America, South America, Western Europe, Asia |
| Main Domestic Market | All India |
Product Overview
Key Features
Headway BPO Solutions provides round-the-clock IT help desk and customer support for the desired base clients and publishing services for our customers as per the clienta s needs.
Customer Support Scope
CSa IT Helpdesk and Client support
Publishing Services
PSa Document Scanning and Data Capture
a Data Processing and Data Entry
a E-Book Creation
a Content Enhancement and Conversion
Company Details
Business Type
Service Provider
Employee Count
12
Establishment
2016
Working Days
Monday To Sunday
GST NO
07AADCH8765P1ZR
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Seller Details
GST - 07AADCH8765P1ZR
New Delhi, Delhi
Director
Mr. Anupam Dutta
Address
D-88 Second floor, Okhla Phase-1, New Delhi, Delhi, 110020, India
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