Call Center Software Applications
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Product Specifications
| Compliance | GDPR, CCPA |
| Deployment | Cloud |
| Features | Cloud-based, Cost-effective, Agent optimization, Data integration, Call recording, Remote access, Reporting, Feedback tracking |
| Integration | APIs |
| Software Type | SaaS |
| Usage | Manage customer calls, improve agent efficiency, and track performance metrics. |
| User Capacity | 10-1000+ |
Product Overview
Key Features
Call Center Software Applications
Call Center Cloud-based applications that rivals the capabilities of premises hardware. Cloud-Based Call Center Solutions or Hosted Call Center Software Benefits
- Improve Agent Optimization
- Call Center Workforce Management
- Database Integration
- Agent and Manager Reporting
- Call Recording and Storing
- Agent eLearning
- Customer Feedback Reporting
- Tracking at-home Agents
- Cloud-Based Call Holding and Long Hold Time Call Back Feature
- No Large Upfront Cost
- Low Long Distance Per Minute Rates
Company Details
Business Type
Exporter, Manufacturer, Service Provider, Supplier
Employee Count
15
Establishment
2000
Working Days
To
GST NO
07AAJCA6041K1ZL
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Seller Details
GST - 07AAJCA6041K1ZL
New Delhi, Delhi
Director
Mr. S. S. Chauhan
Address
1858/54F, 1st 60 Feet Road, Molarband Extension, Badarpur, New Delhi, Delhi, 110044, India
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