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Recently I had to face a very ridiculous situation due to late shipment. In fact the supplier had handed over the goods to the clearing house to be shipped out. Due to some reason the vessel got unduly delayed than scheduled. This resulted in delayed arrival of goods than required.
The selling season was missed and ended up in lots of problems and chaos. Now goods are at destination and I do not require them for the next two months.
But due to good relations with the supplier I am preparing to clear them. This is surely going to cost me additional interest on investment, additional warehousing charges etc. Now shipping agent demands hell a lot of charges like storage and LCL charges (goods were loaded LCL despite my clear instructions for FCL).
CAN ANYBODY SUGGEST? IN THESE CIRCUMSTANCES WHAT SHOULD I DO? CAN I CLAIM THESE ADDITIONAL CHARGES FROM MY SUPPLIER? WHO IS RESPONSIBLE FOR THIS DELAY? CLEARING HOUSE, SHIPPING AGENT, SHIPPER?
Reliance Marketing & Services Co LLC.
Ruwi, Oman
Free Member, Joined :12/08/2006
No of Topics Posted : 2
Reply/Comments : 32
Though it would be difficult for you to find out who was at fault. As you said that you have a good relationship with your supplier, in such a case it would be better to get the stock liquidated with the help of someone who deals in held up consignments or stocks. You may find people like these either on the net or in your own city.
If you, your supplier and the booking agent, all are sure that the delay is due to the shipping line, you may consider to sue the shipping line with all the documentary proofs. Bt it may cost a further in terms of money and time. Shipping companies have big money power and can fight the court cases for a longer periods with the help of their permanently employed advocates. If you can afford to have fight with them, you may opt for this otherwise simply concentrate on your business and try to sell off your stock even at a lower price. It is said that "Something is better than nothing".
If the fault is with the shipping lines, you may bring it to the higher authorities of the shipping lines in writing and try to get the additional fees, interests if any waived off.
Free Member, Joined :07/17/2004
No of Topics Posted : 0
Reply/Comments : 17
Well, I do agree with Mr. Shankar's comment, hence It is always better to use a reliable shipping agent, You should not forget the lesson I mean for next time onwards you should order the goods on time keeping in view the delivery time and use any reliable shipping line in order to get the material on time and avoid the situation you have experienced. You should also bring this to the notice of yous supplier as you have to keep the long term relation and you should not face this kind of situation again.
Free Member, Joined :10/04/2005
No of Topics Posted : 16
Reply/Comments : 54
Thanks for the views and suggestions. What I could observe and get on this site is lots of advices to be practiced in future dealings. But is there anybody who would guide me to take the culprit to notice of the concerned department or personnel and help me get back my money already spent on hopeless consignment lying in my store now?
Reliance Marketing & Services Co LLC.
Ruwi, Oman
Free Member, Joined :12/08/2006
No of Topics Posted : 2
Reply/Comments : 32
I think you have not gone through the reply on Mr. Shankar, he already informed you to bring the same in the notice of higher authorities. and you yourself informed that since you don't want to spoil the relations with your supplier you can not take any harsh action against him.
Free Member, Joined :10/04/2005
No of Topics Posted : 16
Reply/Comments : 54
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