Service Level Agreement (SLA)99.9%
Response TimeUnder 24h
Channels SupportedPhone
Team Size50+
Technology UsedCloud-based
Geographic CoveragePune India
Support ChannelsPhone Chat
Response TimeMinutes
Availability24/7
LocationMumbai
Team SizeVariable
TechnologyCloud based
Response Time24 Hours
ChannelsPhone
LanguagesEnglishSpanish
Availability24/7
Team Size10+
Escalation ProcessDefined
Service TypeTechnical Support
Availability24/7
Response Time1 hour
Team SizeMultiple Technicians
Communication ModePhone
Support ChannelsCall
PersonnelTrained agents
ChannelsPhone
Response Time24 hours
Availability24/7
LanguagesEnglish Hindi
UsageCustomer support in Vadodara Gujarat India for Aimtron Electronics Pvt. Ltd.
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