Technical Support Outsourcing Services
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Product Specifications
| Service Level Agreement | 99.9% |
| Response Time | Under 1 hour |
| Resolution Time | 24 Hours |
| Support Channels | Phone, |
| Team Size | Variable |
| Security Measures | ISO 27001 |
| Usage | Technical support for software, cloud programs, and internet applications. Handles troubleshooting, repairs, virus removal, and preventative maintenance. |
| Features | 24/7 Support, Remote Access, Issue Resolution, Cost Savings, Proactive Maintenance, Improved Efficiency |
| Payment Terms | Cash Against Delivery (CAD), Cheque |
| Main Export Market(s) | Asia |
| Main Domestic Market | All India |
Product Overview
Key Features
We are leading as Service Provider of Technical Support Outsourcing Services in New Delhi, Delhi, India. There are a lot of companies who have created Platforms/Softwares/Cloud Programs/Internet based applications but do not have offices/set ups in various cities to support there back office requirements so here we are to help them out. We give you a toll free number on which your end customer can call up and request for all the support. The model could be worked out either on a fixed cost or variable depending on volumes.
FUNCTIONS:
Troubleshooting and Repairs
Virus Detection, Removal and Protection
Preventative Maintenance to stop things going wrong in the first place
FUNCTIONS:
Troubleshooting and Repairs
Virus Detection, Removal and Protection
Preventative Maintenance to stop things going wrong in the first place
Company Details
Konexions Back Office Services Pvt Ltd. is one of the fastest growing domestic outsourcing companies in India. We currently operate 26 offices and 12 development centres across India. We offer a wide range of outsourcing solutions and services.
Business Type
Service Provider
Employee Count
3000
Establishment
2001
Working Days
Monday To Sunday
GST NO
07AADCK0999G1ZB
Certification
07AADCK0999G1ZB
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Seller Details
GST - 07AADCK0999G1ZB
New Delhi, Delhi
Founder & Managing Director
Mr Nitin Chopra
Address
Plot No. I9, Block I, Lajpat Nagar II, Opp Bus Stand, New Delhi, Delhi, 110024, India
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