Smart Support Services
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Product Specifications
| Service Level Agreement | SLA defined |
| Response Time | Minutes |
| Monitoring Tools | Multiple |
| Support Channels | Phone, |
| Escalation Process | Defined |
| Usage | IT infrastructure support |
| Coverage Area | Global |
| Features | Proactive monitoring, Fast response, Rental options, Reduced downtime, Warranty support |
| Payment Terms | Others, Cash Against Delivery (CAD), Telegraphic Transfer (T/T) |
Product Overview
Key Features
Smart Support Services are aimed at identifying problems before or immediately after they occur, and arm the customer with options that he never had before. For large IT installations, it is vital that support staff know about outages before customers call. It requires an extensive monitoring system that keeps track of all the vital parts of the infrastructure -- be it network, server hardware, or software. When a piece of hardware fails, replacement by warranty may take a few days. We have an immediate replacement option that removes the requirement to stock standby equipment. If your damaged equipment was not under warranty with us, we provide an immediate rental service so that the customer can take control of the situation.
Company Details
Smartnet Infotech and Service, Registered in 2018 at Mumbai in Maharashtra, is a leading service provider of Others in India. Smartnet Infotech and Service is one of Trade India's verified and trusted names for listed services. With extensive experience in the field of Others, Smartnet Infotech and Service has made a reputed name for itself in the market with satisfactory In Depth Requirements Analysis Services, Smart Support Services, Voice Over Ip Systems Services, etc.
Focusing on a customer-centric approach, Smartnet Infotech and Service has a pan-India presence and caters to a huge consumer base throughout the country. Get Others from Smartnet Infotech and Service at Trade India quality-assured services.
Focusing on a customer-centric approach, Smartnet Infotech and Service has a pan-India presence and caters to a huge consumer base throughout the country. Get Others from Smartnet Infotech and Service at Trade India quality-assured services.
Business Type
Service Provider
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Seller Details
Mumbai, Maharashtra
Proprietor
Mr. Hitesh
Address
Plot No. 311/316, Reena Complex Adj, Ghatkopar West, Near Bus Depot. Mumbai, Maharashtra, 400086, India
hardware maintenance services in Mumbai
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