Smart Support Services
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Product Specifications
| Coverage Area | Global |
| Escalation Process | Defined |
| Features | Proactive monitoring, Fast response, Rental options, Reduced downtime, Warranty support |
| Monitoring Tools | Multiple |
| Response Time | Minutes |
| Service Level Agreement | SLA defined |
| Support Channels | Phone, |
| Usage | IT infrastructure support |
| Payment Terms | Others, Cash Against Delivery (CAD), Telegraphic Transfer (T/T) |
Product Overview
Key Features
Smart Support Services are aimed at identifying problems before or immediately after they occur, and arm the customer with options that he never had before. For large IT installations, it is vital that support staff know about outages before customers call. It requires an extensive monitoring system that keeps track of all the vital parts of the infrastructure -- be it network, server hardware, or software. When a piece of hardware fails, replacement by warranty may take a few days. We have an immediate replacement option that removes the requirement to stock standby equipment. If your damaged equipment was not under warranty with us, we provide an immediate rental service so that the customer can take control of the situation.
Company Details
Registered in 2018, Smartnet Infotech and Service has made a name for itself in the list of top service providers of Others in India. Smartnet Infotech and Service is listed in Trade India's list of verified companies offering a wide array of In Depth Requirements Analysis Services, Smart Support Services, Voice Over Ip Systems Services, etc. Contact here for Others in Mumbai, Maharashtra.
Business Type
Service Provider
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Seller Details
Mumbai, Maharashtra
Proprietor
Mr. Hitesh
Address
Plot No. 311/316, Reena Complex Adj, Ghatkopar West, Near Bus Depot. Mumbai, Maharashtra, 400086, India
hardware maintenance services in Mumbai
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