
Crm Support Services
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Product Specifications
| Support Type | Application, End-user, Admin |
| Response Time | Instant |
| Service Level | Priority 1 |
| Contract Length | 3-12 Months |
| Support Channels | Phone, |
| Self-service Portal | Launching Soon |
| Usage | CRM system troubleshooting, configuration, training and enhancement |
| Features | Phone Support, Support, Self-service, Support Packs |
Product Overview
Key Features
Our technical support staff is always available by phone and . Customers can also raise issues and find answers through our self-service support options (Launching Soon). We strongly encourage calling in for your priority-1 issues. For registering the issue via , please send an with your detailed query on to get the instant response from our support team.
If you have not already submitted a support case, please do so at your earliest convenience. Be sure to include a problem description, primary contact information and any related application data such as errors, screen shots, and log files to easy understanding.
We have various Support pack options available for our customers, they can opt the one they want. The support packs are valid from minimum 3 months to maximum 12 months (Please contact our support team to know more about Support packs) application level, end user and administration support.
As part of this you can use our Support Hours for any application level end user issues, enhancements, end User walk-throughs and admin walk-throughs.
iCRM Support Hours can be used for studio level customisations, workflow creation and report generation or any other issue that may not require code level iCRM development. Our Support Engineers also test the instance for upgraded based on the available support h
Company Details
Focusing on a customer-centric approach, Ipercepts Creative Soft Tech Pvt. Ltd. has a pan-India presence and caters to a huge consumer base throughout the country. Get Others from Ipercepts Creative Soft Tech Pvt. Ltd. at Trade India quality-assured services.
Business Type
Service Provider
Establishment
1917
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Seller Details
Nagpur, Maharashtra
Director
Mr. Rajendra Sahare
Address
Plot No. 181, Trimurty Nagar, NIT Layput, Nagpur, Maharashtra, 440022, India
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