
Iso 10002-2007 Certification
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Product Specifications
| Standard | ISO 10002:2007 |
| Scope | Complaint handling |
| Methodology | Guidelines based |
| Format | Document |
| Delivery | Digital |
| Version | 2007 |
| Usage | Implementing a robust customer complaint management system aligned with ISO 10002:2007 standards for improved customer relationships and operational efficiency. |
| Features | Improved processes, Reduced complaints, Enhanced customer satisfaction, Increased efficiency, Better compliance, Competitive advantage |
Product Overview
Key Features
ISO 10002-2007 Certification
ISO 10001:2007 customer satisfaction management system & ISO 10002-Complaint handling system.
This guidelines draws focus on
- Designing Customer Feedback/complaint handling system.
- Interpretation of the feedback parameters/complaint parameters.
- Data Analysis of the feedback/complaint root cause.
- Continual Improvement projects based on the feedback/corrective actions.
- In todays competitive world the organizations that are proactive in managing their customers go a long way in establishing themselves as industry leaders. The best way to achieve this leadership is have an efficient customer satisfaction management system and an effective customer complaint handling system.
- ISO 10001 is the standard for how an organization manages its customer satisfaction process and ISO 10002 talks about how an organization manages its complaint handling system.
Company Details
Focusing on a customer-centric approach, Priya Consultancy INDIA PVT. LTD. has a pan-India presence and caters to a huge consumer base throughout the country. Get ISO Certification Consultants from Priya Consultancy INDIA PVT. LTD. at Trade India quality-assured services.
Business Type
Service Provider
Establishment
2005
GST NO
09AAHCP2776L2ZR
Certification
registered company
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Seller Details
GST - 09AAHCP2776L2ZR
Ghaziabad, Uttar Pradesh
director
Ms. Poonam Sharma
Address
H.No. 87, Kailash Park, Arthala Mohan Nagar, Ghaziabad, Uttar Pradesh, 201007, India
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