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Iso 10002-2007 Certification

Iso 10002-2007 Certification

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Product Specifications

DeliveryDigital
FeaturesImproved processes, Reduced complaints, Enhanced customer satisfaction, Increased efficiency, Better compliance, Competitive advantage
FormatDocument
MethodologyGuidelines based
ScopeComplaint handling
StandardISO 10002:2007
UsageImplementing a robust customer complaint management system aligned with ISO 10002:2007 standards for improved customer relationships and operational efficiency.
Version2007

Product Overview

Key Features

ISO 10002-2007 Certification

ISO 10001:2007 customer satisfaction management system & ISO 10002-Complaint handling system.

This guidelines draws focus on

  • Designing Customer Feedback/complaint handling system.
  • Interpretation of the feedback parameters/complaint parameters.
  • Data Analysis of the feedback/complaint root cause.
  • Continual Improvement projects based on the feedback/corrective actions.
  • In todays competitive world the organizations that are proactive in managing their customers go a long way in establishing themselves as industry leaders. The best way to achieve this leadership is have an efficient customer satisfaction management system and an effective customer complaint handling system.
  • ISO 10001 is the standard for how an organization manages its customer satisfaction process and ISO 10002 talks about how an organization manages its complaint handling system.

Company Details

Established in 2005, Priya Consultancy INDIA PVT. LTD. has made a name for itself in the list of top service providers of ISO Certification Consultants in India. Priya Consultancy INDIA PVT. LTD. is listed in Trade India's list of verified companies offering a wide array of BRC Certification, CE Mark Certification For All Directives, HACCP Certification, etc. Contact here for ISO Certification Consultants in Ghaziabad, Uttar Pradesh.

Business Type

Service Provider

Establishment

2005

GST NO

09AAHCP2776L2ZR

Certification

registered company

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Seller Details

GST

GST - 09AAHCP2776L2ZR

Ghaziabad, Uttar Pradesh

director

Ms. Poonam Sharma

Address

H.No. 87, Kailash Park, Arthala Mohan Nagar, Ghaziabad, Uttar Pradesh, 201007, India

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