Help Desk Management Services - Customizable Options | 24/7 Support, Issue Tracking, Remote & Onsite Assistance, Dedicated Team
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Product Specifications
| Features | Issue Tracking, Call Routing, Quick Response, Client Support, Problem Solving, Remote Access, 24/7 Support |
| Method | Remote & Onsite |
| Reporting | Daily/Weekly |
| Resolution Time | 24 hours |
| Response Time | Under 1 hour |
| Security | Industry Standard |
| Service Level Agreement (SLA) | 99.9% |
| Staffing | Dedicated Team |
| Ticket Volume | 1000+ monthly |
| Usage | Managing IT issues, providing customer support, resolving technical problems and answering questions. |
Product Overview
Key Features
Our organization is engaged in offering Help Desk Management Services to our valued clients. These offered services are available in customized options to meet the varied client needs. These services include complaint logging, telephone assistant, call allocation & tracking and inventory & logistic management. Our esteemed clients can avail this Help Desk Management Services from us at market leading prices.
Company Details
Established in 1999, Green Vision Pvt. Ltd. has made a name for itself in the list of top service providers of Others in India. Green Vision Pvt. Ltd. is listed in Trade India's list of verified companies offering a wide array of Help Desk Management Services, Network Management Service, Server Management Service, etc. Contact here for Others in Mohali, Punjab.
Business Type
Importer, Manufacturer, Service Provider, Distributor, Supplier, Trading Company
Establishment
1999
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Seller Details
Mohali, Punjab
Director
Mr. Evender Kapoor
Address
SCO-7/8, KHARAR, Mohali, On Chanigarh-MANALI HIGHWAY, Mohali, Punjab, 160101, India
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