Call Center Solutions - Fully Web-based Interfaces | Inbound & Outbound Call Handling, Accurate Answering Machine Detection, Live Call Monitoring, Three-way Calling, Scheduled Callbacks
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Product Specifications
| Agent interfaces | Web-based |
| Call handling | Inbound/Outbound |
| Dialing | Predictive |
| Recording | Total solution |
| Monitoring | Live calls |
| Calling | Three-way |
| Usage | Customer service, sales, tech support |
| Features | Inbound calls, Outbound calls, Call recording, Web-based, Predictive dialing, Live monitoring, Improved efficiency, Cost reduction |
Product Overview
Key Features
Following are the Main Features of Call Center Solutions :-
Inbound, Outbound and Blended call handling.
Outbound manual and predictive dialing.
Accurate answering machine detection.
Fully web-based agent and administrative interfaces.
Total call recording solution and live call monitoring.
Three-Way calling.
Scheduled Callbacks: Agent-Only and Anyone.
Quota and goal based dialing application.
Inbound, Outbound and Blended call handling.
Outbound manual and predictive dialing.
Accurate answering machine detection.
Fully web-based agent and administrative interfaces.
Total call recording solution and live call monitoring.
Three-Way calling.
Scheduled Callbacks: Agent-Only and Anyone.
Quota and goal based dialing application.
Company Details
KCK INFO SOLUTIONS, Established in 2011 at Pune in Maharashtra, is a leading service provider of Network Communications in India. KCK INFO SOLUTIONS is one of Trade India's verified and trusted names for listed services. With extensive experience in the field of Network Communications, KCK INFO SOLUTIONS has made a reputed name for itself in the market with satisfactory Call Center Solutions, Data Centre Solutions, Networking Systems, etc.
Focusing on a customer-centric approach, KCK INFO SOLUTIONS has a pan-India presence and caters to a huge consumer base throughout the country. Get Network Communications from KCK INFO SOLUTIONS at Trade India quality-assured services.
Focusing on a customer-centric approach, KCK INFO SOLUTIONS has a pan-India presence and caters to a huge consumer base throughout the country. Get Network Communications from KCK INFO SOLUTIONS at Trade India quality-assured services.
Business Type
Service Provider
Establishment
2011
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Seller Details
Pune, Maharashtra
Proprietor
Mr. Kshitij C. Kulkarni
Address
House no:B-2, 204, Tejovalay Society, Warje, Near Cipla Centre, Pune, Maharashtra, 411052, India
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