Call Center Solutions - Fully Web-based Interfaces | Inbound & Outbound Call Handling, Accurate Answering Machine Detection, Live Call Monitoring, Three-way Calling, Scheduled Callbacks
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Product Specifications
| Agent interfaces | Web-based |
| Call handling | Inbound/Outbound |
| Calling | Three-way |
| Dialing | Predictive |
| Features | Inbound calls, Outbound calls, Call recording, Web-based, Predictive dialing, Live monitoring, Improved efficiency, Cost reduction |
| Monitoring | Live calls |
| Recording | Total solution |
| Usage | Customer service, sales, tech support |
Product Overview
Key Features
Following are the Main Features of Call Center Solutions :-
Inbound, Outbound and Blended call handling.
Outbound manual and predictive dialing.
Accurate answering machine detection.
Fully web-based agent and administrative interfaces.
Total call recording solution and live call monitoring.
Three-Way calling.
Scheduled Callbacks: Agent-Only and Anyone.
Quota and goal based dialing application.
Inbound, Outbound and Blended call handling.
Outbound manual and predictive dialing.
Accurate answering machine detection.
Fully web-based agent and administrative interfaces.
Total call recording solution and live call monitoring.
Three-Way calling.
Scheduled Callbacks: Agent-Only and Anyone.
Quota and goal based dialing application.
Company Details
Established in 2011, KCK INFO SOLUTIONS has made a name for itself in the list of top service providers of Network Communications in India. KCK INFO SOLUTIONS is listed in Trade India's list of verified companies offering a wide array of Call Center Solutions, Data Centre Solutions, Networking Systems, etc. Contact here for Network Communications in Pune, Maharashtra.
Business Type
Service Provider
Establishment
2011
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Seller Details
Pune, Maharashtra
Address
House no:B-2, 204, Tejovalay Society, Warje, Near Cipla Centre, Pune, Maharashtra, 411052, India
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