Course Duration1-2 years
Delivery MethodOnline/In-person
Program LevelExecutive MBA
SpecializationCall Centre
Curriculum FocusManagement
AccreditationCheck institution
Course Duration1-5 days
Delivery MethodOnline/In-person
Modules8-12
CertificationYes/No
Group Size5-20
UsageCall center agent skill enhancement; boosting call center efficiency and customer satisfaction.
LocationHowrah India
WorkstationsMultiple
Air ConditioningYes
CCTVInstalled
FlooringCarpeted
BlindsPresent
AgentsMultiple
LocationBhubaneswar
TechnologyCloud based
LanguagesMultiple
Availability24/7
UsageInbound customer service and product support
MOQ50 Square Feet
Payment TermsCash in Advance (CID)
Supply Ability5000 Per Month
Delivery Time2-5 Days
FormatEbook/CD
Pages100+
LanguageEnglish
ContentProject report
IndustryCall center
UsageInternational call centre establishment guide
System TypeIP-based
Number of Agents10-100+
ConnectivityTCP/IP
IntegrationMultiple platforms
ReportingReal-time dashboards
SecurityEncryption standards
Software typeCloud-based
IntegrationCRM
ScalabilityHigh
SecurityAES-256
DeploymentQuick
Support24/7
Agent Skill LevelExperienced
Languages SupportedMultiple
Technology UsedCloud-based
Service Level Agreement (SLA)99%
Response TimeUnder 1 min
UsageCustomer support lead generation technical assistance sales support appointment scheduling order processing customer feedback gathering and more.
Price: 75000 INR/Unit
MOQ100 Unit/Units
Product TypeAst C10 AstTECS Call Centre Dialer
ApplicationCommercial
MaterialStainless Steel
Price: 1750 INR/Box
MOQ1 Box/Boxes
Screen ResolutionN/A
Body MaterialPlastic
Display TypeOther
CameraN/A
ColorBlack
BatteryN/A
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Call TypeInbound
Shift Timings24hrs
LocationPan India
LanguagesEnglish Hindi
Agent TrainingCertified
TechnologyCloud-based
Price: 480 INR/Square Foot
MOQ25 Square Foot/Square Foots
TypeAny Type
SizeAny Size
ShapeAny Shape
PatternCustomize
Thickness.18mm
Dimensions10x5x2 inches
Weight5kg
Storage Capacity1TB
InterfaceDigital
Power12V DC
ComplianceCE Certified
Agent TrainingCertified
TechnologyCloud-based
ScalabilityHigh
ReportingReal-time
IntegrationAPI
SecurityEncryption
Agents10-100
TechnologyCloud Based
SoftwareProprietary
IntegrationAPI Available
SecurityAES-256
ComplianceGDPR CCPA
Agent TrainingExtensive
Languages SupportedMultiple
Technology PlatformCloud-based
Average Handling TimeUnder 5 mins
Customer SatisfactionHigh
UsageCustomer support sales leads appointment scheduling technical assistance order processing
Agent Skill LevelExperienced
Average Handling TimeUnder 5 minutes
Customer Satisfaction90%+
Technology UsedCloud-based
Call RoutingAutomated
Number of AgentsVariable
Headset TypeWired
ConnectivityUSB
Frequency Response100-10000Hz
Microphone TypeOmni-directional
Weight150g
Cable Length2m
Service Level Agreement99.9%
Average Handling TimeUnder 5 mins
Agent Availability24/7
Communication ChannelsPhone chat
Languages SupportedEnglish Spanish
UsageCustomer inquiries technical support sales leads and order processing
Product TypeDialpad Phone
ColorBlack
DisplayBacklit LCD
Power SourceLine power
InterfaceRJ-9
Dimensions4x2x1 inch
Agent TrainingExtensive
Call HandlingEfficient
Lead ConversionHigh
Customer RetentionImproved
Technology UsedCloud-based
ReportingDetailed
System TypeCloud-based
Channels SupportedPhone
Integration OptionsAPI CRM
Reporting FeaturesReal-time analytics
Customization OptionsExtensive
DeploymentQuick
ColorBlue
MaterialFabric Plastic
DimensionsVaried
WeightVaried
AdjustabilityHeight
BaseFive Star
System TypeIP-based
ConnectivityNetwork
ScalabilityHigh
IntegrationAPIs
ReportingReal-time
DeploymentCloud