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Ivr Service - Comprehensive Call Management System | Call Transfer, Appointment Booking, Call Logs, Database Access, Bulk Sms, Message Recording, Bulk Calling, Conversation Recordings
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Ivr Service - Comprehensive Call Management System | Call Transfer, Appointment Booking, Call Logs, Database Access, Bulk Sms, Message Recording, Bulk Calling, Conversation Recordings

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Product Specifications

System TypeCloud-based
IntegrationAPI-driven
ScalabilityHigh Volume
SecuritySSL Encrypted
ReportingReal-time
UsageCustomer service, order taking, appointment scheduling, lead generation, and marketing.
ComplianceGDPR, CCPA
FeaturesCall Transfer, Appointment Booking, Call Logs, Database Access, Bulk SMS, Message Recording, Bulk Calling, Call Recording

Product Overview

Key Features

We are engaged in offering excellent quality IVR Service to our valuable clients.
1. Call Transfer: The Customer will have an option of getting his Call transferred to the Operator through the IVRS
2. Appointment Order Booking: In case of Hospital, the patient can book an appointment through IVRS without the help of the Receptionist and in case of
Product Distribution Sales Company, the Customer can book the Order for the Product without the help of an Operator.
3. Call Logs: It shows the callera s phone number, called time & date.
4. Database Access: The Customer can access the Database anytime through the IVRS for the relevant information by entering the required ID numbers
5. Bulk SMS: Company representatives can send bulk messages to the Customers Employees. Very useful in marketing products or services.
6. Customer Message Recording: The Customer can leave a message through the IVRS system by recording his queries or any information and the same can be replayed by the Company representative.
7. Bulk Calling: The Company representative can make pre-recorded Bulk Calling through the IVRS to the list of customized phone numbers.
8. Call Conversation Recordings: The telephonic conversation between the Operator Executive and the Customer can be recorded and the same can be replayed by the Company representative.

Company Details

Deetya Soft. Pvt. Ltd., Established in 1913 at Noida in Uttar Pradesh, is a leading service provider of Telecommunication & Postal Services in India. Deetya Soft. Pvt. Ltd. is one of Trade India's verified and trusted names for listed services. With extensive experience in the field of Telecommunication & Postal Services, Deetya Soft. Pvt. Ltd. has made a reputed name for itself in the market with satisfactory Lead Management Service, IVR Service, Virtual Phone Number Provider, etc.
Focusing on a customer-centric approach, Deetya Soft. Pvt. Ltd. has a pan-India presence and caters to a huge consumer base throughout the country. Get Telecommunication & Postal Services from Deetya Soft. Pvt. Ltd. at Trade India quality-assured services.

Business Type

Service Provider

Establishment

1913

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Seller Details

Noida, Uttar Pradesh

Ms. Madhulika

Address

12, C-BLOCK, SECTOR-10, Noida, Uttar Pradesh, 201301, India

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Buyer Feedback

5

Payment Terms

Cash Advance (CA)

Others

Main Domestic Market

All India

Tamil Nadu