Customer Service/ Support Software - Cloud-based Sql, Aes-256 Security | Issue Tracking, Ticket Prioritization, Staff Scheduling, Report Generation, Visit Tracking, Api Integration
Price:
Get Latest Price
In Stock
Product Specifications
| Database | SQL |
| Deployment | Cloud-based |
| Features | Issue Tracking, Ticket Prioritization, Staff Scheduling, Report Generation, Visit Tracking |
| Integration | API |
| Security | AES-256 |
| Software Type | SaaS |
| Usage | Manage customer complaints, track support tickets, schedule service calls, generate reports and track customer visits. |
| User Interface | Web-based |
Product Overview
Key Features
Customer service automation helps you to manage customer complaints centrally. All customer complaints can be logged into the system with simple reference number and can be linked to customer account module for reference. Support tickets can be prioritized as per need and will be useful to plan service support staff work schedule. Customer visit details can be tracked along with customer tickets and time spent on all support tickets can be used for report generation. Service calendar functionality can be used for planning service calls based on staff availability.
Company Details
Established in 2009, CRATIO SOFTWARE PVT. LTD. has made a name for itself in the list of top service providers of Software Design in India. CRATIO SOFTWARE PVT. LTD. is listed in Trade India's list of verified companies offering a wide array of CRM Software, Customer Service/ Support Software, Lead/Sales Enquiry Management, etc. Contact here for Software Design in Chennai, Tamil Nadu.
Business Type
Service Provider
Establishment
2009
GST NO
33AAFCC2900D1ZF
More Products From This Seller
Seller Details
GST - 33AAFCC2900D1ZF
Chennai, Tamil Nadu
Director
Mr. Suresh Shamalan
Address
No.52, First Main Road, New Colony, Chromepet, Chennai, Tamil Nadu, 600044, India
Report incorrect details
