Credit Card Charge-back Document Management System

We are offering Credit Card Charge-Back Document Management System. Credit card issuing Companies have declared a war on cash in developing economies. A distinct shift from cash-n-carry to on-line purchase is evident in countries like India.
Chargebacka s are an integral part of ecommerce setups, more specifically for card not present situations. Today Internet Payment Service Provider (IPSP) companies servicing hundreds of merchants raise a large number of chargebacka s. Handling and processing these chargebacka s is often a manual, person centric and time consuming process for both merchant as well as Payment Service Provider. PSP operating costs for chargeback resolution increases significantly with rise in transaction volumes.
Charge-backs typically hit bottom line of e-merchants. On one hand, merchanta s want to defend all the charge-backs successfully; a nearly impossible task and on the other hand,
to defend chargebacka s, card issuing companies require several documents, in a rather tight time frame. This leads to numerous validations and exchange of documents between merchants and payment service provider. PSP has to strike a delicate business balance and time constraints between two parties concerned, the merchants and card issuing companies. Current communication methods used for exchange of documents and information include emails, telephone calls as well as electronic systems.