Annual Maintenance Services By Advanced Computer Solutions Pvt. Ltd.

Our customers can avail from us Annual Maintenance Services. Ensuring proper quality, reliability and efficiency remain bulwarks of our workforce. Features of our Annual Maintenance Contract include:

* System Analysis & Maintenance catered to every month.
* No service charge included for visiting clients.
* System setting is done only by our engineer; no unauthorized user shall alter or change the settings.
* The U.P.S. system and its batteries are required to be maintained once a month; ita s not included in the contract.
* Service charges levied on setting of any additional peripherals like modem, printer, scanners etc.
* Service provided within 10 hrs. of registered complaint, emergency cases given extra preferences.
* Service charge excluded from AMC, but replacement of defective parts remains chargeable.
* Equipments should be used under guidance of trained operators; ACS wona t be responsible for malfunctioning due to operator/operators.
* Ita s the customersa responsibility to take regular backup of hard disk. Disk failures due to customersa negligence would be considered as their fault.
* ACS will provide basic, preventive and corrective maintenance services for proper working of the concerned machinery.
* ACS is duty bound to respond to customersa computer problems within 2 hours of receiving complaint.