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TOPIC : How to asses non-serious buyers&traders on B2B sites?
Posted on 30 August 2007 at 16:24:00

The B2B portal, www.tradeindia.com is great in providing many aspects of exports and deserves special congratulations for the same.

Having started an exports company, listed with tradeindia, and with other B2B sites, we get good response from buyers/traders.

Now a days I feel that more number of non-serious enquiries are being made at the a cost of single click.

We try to give good quotations (even at cost to cost sometimes) and sending samples as mentioned/required by the inquirer. But the ultimate response we are getting Zero from the buyers especially those who ask quotations through B2B sites.

It would be very helpful if somebody can evolve/suggest some strategy to avoid non-serious inquiries on B2B sites.

Mr. V. Chennakesava Rao

RESERVE EXPORTS

CEO, RESERVE EXPORTS
Hyderabad, India

Free Member, Joined :04/10/2002
No of Topics Posted : 1
Reply/Comments : 17

Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 02 September 2007 at 13:58:00 [Message #640 ]

I have a bit different opinion in this regard. I think buyers are serious otherwise no one has time to waste on B2B sites just for the sake of entertainment. But since there are a number of suppliers available for their products, they just try to have maximum information on prices, payment terms and other factors for comparing purposes before arriving at any final decision of purchase. Every businessman does select only one or two vendors out of many which suits them best.

There is no fixed formula for assessing who is serious and who is not. Only experience can suggest something how to screen non-serious buyers.

Mr. Vijay Shanker

SHANKER INTERNATIONAL

Proprietor, SHANKER INTERNATIONAL
Delhi, India

Free Member, Joined :07/17/2004
No of Topics Posted : 0
Reply/Comments : 17

Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 02 September 2007 at 17:43:00 [Message #641 ]

Yes, I am always suffering the same annoyance.....

Every time when I get some such inquiry, then I will check with our pricing department, check with shipping company for the ocean freight, and many other........ at last we will quote them a honest & reasonable price, even so, no business cooperation comes ....... you know it will incur some cost to us such as human cost, time cost, and energy ......... it is not like shopping in supermarket which you needing only see the price label, not needing any other cost ........., in a word, dishonest inquiry decrease our passionate in business, and will increase mistrust to each other, let business be harder and harder.....

Ms. Jane Liu

NINGBO DINGMING MACHINERY MANUFACTURING CO., LTD.

Foreign Trade Officer, NINGBO DINGMING MACHINERY MANUFACTURING CO., LTD.
Ningbo, China

Free Member, Joined :08/31/2007
No of Topics Posted : 0
Reply/Comments : 2

Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 03 September 2007 at 16:40:00 [Message #647 ]

Hi,

I am totally agree with all of you.....but having some opinion..

With an Agent, now buyer will have to initially contact the agents office regarding your property, this may be out of office hours so the buyer will have to wait until the next day for their inquiry to be answered. Then the agents Sales Person will most probably have never been to your property so can’t answer any questions directly without first speaking to you.

The buyer will then have to wait while the agent contacts you to answer questions and arrange a suitable time to view, in the mean time the buyer may well have arranged another viewing on another property etc etc...

The Agent is a middle man, by using someone like tradeindia.com, etc. You remove the middle man completely from the loop.

All inquires which comes directly to you, matched to your profiles...Now You deal with the buyer directly and arrange all viewings.

Ajay

Mr. Ajay Gupta

Apparel garments

Apparel garments
Delhi, India

Free Member, Joined :06/27/2007
No of Topics Posted : 5
Reply/Comments : 8

Re: Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 05 September 2007 at 13:59:00 [Message #660 is a comment on message #647 ]

Morning all,

Interesting topic!! believe most of the sellers would agree with the contents of thie topic and ... its true as well to some extend.

we have to keep in mind who are buyers and whats their potential!! Also i can't understand if prospective clients don't query us for the services and its prices, then, how would be get the business. when they ask us, they ask other 10 or may more potential sellers. it is highly like that the client get the expected services/product at affordable price from other seller.

The practice of preparing RFI may be hideous task but the also shows that the clients are taking interest in your company and products......

i guess its just one's attitude towards to potential buyers:)

Mr. Munish Arora

RS Enterprises

Partner, RS Enterprises
Old Bishopstoke, United Kingdom

Free Member, Joined :10/13/2002
No of Topics Posted : 0
Reply/Comments : 3

Re: Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 05 September 2007 at 23:56:00 [Message #661 is a comment on message #640 ]

I do agree with Mr.Vijay.There is no time to lose reading e-mails that have no interest. For buyers the price information is very useful and all the suppliers have the opportunities to make their offers but they have to be good enough for buyers to change present suppliers.

Maria Lidia Saiz

Clariant Argentina

Clariant Argentina
Lomas de Zamora, Argentina

Free Member, Joined :03/10/2004
No of Topics Posted : 0
Reply/Comments : 1

Re: Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 06 September 2007 at 02:01:00 [Message #662 is a comment on message #640 ]

I agree with you Mr.Vijay Shankar. The buyers do wish to have competitive quotes to choose from. Further, a businessman venturing into a new product may also wish to get quotes just to decide on the economic viability of dealing in that product from various countries. These are all usual pinpricks which we can not avoid since, who knows, one of them may turn out to be our customer.

mr. Krishnaswamy Narasimhan

ace vyabar India

ace vyabar India
Cerritos, United States

Free Member, Joined :04/25/2005
No of Topics Posted : 0
Reply/Comments : 1

Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 07 September 2007 at 13:20:00 [Message #673 ]

In my opinion, one should describe the detailed information if he is a real importer. Such as you do know what you want to buy in the shopping center. Your ideal style, specifications, price lever etc. So that we are able to offer them better service if they give us as much information they are demanding as they can. We are a Chinese solar water heater manufacturer. Actually, I also judge a buyer by the inquiries he sent to me.

I would not like to give them our quotation at the first time. You know, we have pay all of our effort to check the shipment, consult the insurance company,and so on. As a fact, many buyers are trading company or our rivals who is also manufactures.

They just want to cheat our quotation list. So it makes me annoyed sometimes, I would never disclose our private information until I have recognised their identity. I believe a genuine buyer would reply me with a "thank you" at least to show their sincerity even if they are not satisfied with our products. Do you agree with me?

Mr. Levis Yin

HaiNing HaoKang Solar Energy Co., Ltd.

HaiNing HaoKang Solar Energy Co., Ltd.
Haining, China

Free Member, Joined :08/27/2007
No of Topics Posted : 0
Reply/Comments : 1

Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 24 September 2007 at 13:19:00 [Message #737 ]

may be your buyer only want to collect samples as record.

may be your sample is low quality.

may be your buyer only is a cheater.

Mr. Dong Zhang

Jing Country Asbestos Rubber Sheets Factory

Sales Manager, Jing Country Asbestos Rubber Sheets Factory
Hengshui, China

Free Member, Joined :10/12/2006
No of Topics Posted : 0
Reply/Comments : 12

Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 12 March 2008 at 12:20:00 [Message #1170 ]

IF ANY COMPANY TAKE INTEREST IN YOUR COMPANY & SEND ENQUIRY TO YOU THAT HE IS INTERESTED IN YOUR PRODUCT SO YOU SEND US SAMPLE THEN YOU SHOULD SAY THAT HE (BUYER) WILL BEAR THE SAMPLE COST AS WELL AS SHIPPING COST AND FOR THIS YOU TAKE THEIR COURIER A/C NO. FROM WHICH YOU CAN SEND SAMPLE.

THE REAL BUYER WILL READY TO GIVE SAMPLE & SHIPPING COST BECAUSE HE HAVE REQUIREMENT.

AFTER THIS IT DEPEND UPON YOU THAT YOU TAKE THIS COST FROM BUYER OR YOU BEAR COST

Mr. Vijay Kumar Shah

REFORM PACKAGING PVT. LTD.

Director, REFORM PACKAGING PVT. LTD.
Ahmedabad, India

Free Member, Joined :10/19/2007
No of Topics Posted : 2
Reply/Comments : 38

Re: Re: How to asses non-serious buyers&traders on B2B sites?
Posted on 07 November 2010 at 12:43:00 [Message #2798 is a comment on message #1170 ]

Interesting Thread !!!
It's better to confirm it on telephone before sending a quotation and wasting your time on non-serious buyers.
Your experience of doing business will get you know if the buyer on telephone is serious about your products or not.

Mr Amit Sharma

Jai Hanuman Flour Mills Consultant

Project Consultant, Jai Hanuman Flour Mills Consultant
Ballabgarh, India

Free Member, Joined :07/30/2009
No of Topics Posted : 0
Reply/Comments : 1

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