Ivr Service

We are engaged in offering excellent quality IVR Service to our valuable clients.
1. Call Transfer: The Customer will have an option of getting his Call transferred to the Operator through the IVRS
2. Appointment Order Booking: In case of Hospital, the patient can book an appointment through IVRS without the help of the Receptionist and in case of
Product Distribution Sales Company, the Customer can book the Order for the Product without the help of an Operator.
3. Call Logs: It shows the callera s phone number, called time & date.
4. Database Access: The Customer can access the Database anytime through the IVRS for the relevant information by entering the required ID numbers
5. Bulk SMS: Company representatives can send bulk messages to the Customers Employees. Very useful in marketing products or services.
6. Customer Message Recording: The Customer can leave a message through the IVRS system by recording his queries or any information and the same can be replayed by the Company representative.
7. Bulk Calling: The Company representative can make pre-recorded Bulk Calling through the IVRS to the list of customized phone numbers.
8. Call Conversation Recordings: The telephonic conversation between the Operator Executive and the Customer can be recorded and the same can be replayed by the Company representative.