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Posted on 21st April 2008 at 17:53:00 |
Mr. Asit Kumar
Manager
B.M. VAIBHAV CREATIONS
Jaipur, India
Free Member
Joined :10/24/2007
No of Topics Posted : 1
Reply/Comments : 0
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TOPIC : How to give a nice follow up
Because we are new in this trade and we are already registered with many of the site like tradeindia and exporters India . we sometimes get proper attention and many times we had the word with foreign customer .
as the time moves on the customer insted of coming to us started ignoring us . can someone help me out in that .because after having so much of stuff with me i m unable to get some business.
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Posted on 25th April 2008 at 12:54:00 [Message #1250
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Mrs. Deepali Bakshi
Assistant Manager (Intl. Mktg.)
CIL Textiles Pvt. Ltd.
Indore, India
Free Member
Joined :10/04/2005
No of Topics Posted : 16
Reply/Comments : 58
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Re: How to give a nice follow up
Follow - up or effective communication is the key to success of any business.
Just send polite reminders to parties, mentioning on the header as request - 1, request -2 and so on.
You can also call back if necessary.
All the best
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Mr. Neeraj Sharma
CEO
Neeraj Electronics
Jorhat, India
Free Member
Joined :06/09/2007
No of Topics Posted : 90
Reply/Comments : 9
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Re: Re: How to give a nice follow up
Nice to hear from you in the Discussion forum after a long lull. Do you know Tradeindia has also come up with a very interactive news portal (http://smetimes.tradeindia.com).
You can discuss every single news report by going to the bottom of the news report and clicking on 'Write a message' link. There is even no need to log in and that stuff.
They even take take news from exporters like you and me. All you need to do is send the press release to newsdesk@tradeindia.com
See you at SME Times discussion forum too.
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Mrs. Deepali Bakshi
Assistant Manager (Intl. Mktg.)
CIL Textiles Pvt. Ltd.
Indore, India
Free Member
Joined :10/04/2005
No of Topics Posted : 16
Reply/Comments : 58
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Re: Re: Re: How to give a nice follow up
Dear Neeraj, Thanks for the info, but how it is related with the topic.
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Posted on 7th May 2008 at 08:10:00 [Message #1288
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Ms. Chen Tian Li
YuanXingHong Pipe Welding Molds Co., Ltd.
Foshan, China
Free Member
Joined :04/05/2008
No of Topics Posted : 1
Reply/Comments : 1
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Re: How to give a nice follow up
no matter how hard it is ,just keep going ....
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Mr. Arun Bali
Sea Rock Enterprises Ltd.
Delhi, India
Free Member
Joined :03/13/2008
No of Topics Posted : 0
Reply/Comments : 1
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Re: Re: How to give a nice follow up
Offer them special incentives - for example offer them some kind of a bonus for volume buying, stay in touch with your customer by sending them greetings especially on Christmas or New Year if they are in the western world and are Christians. You can also ask them if there is something they didn't like about your product. Tell them that you value them as a customer and will be happy to address any concerns or questions they might have.
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Posted on 13th May 2008 at 11:30:00 [Message #1299
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Ms. Sindy Shuai
sale manager
Hongming Machinery Co., Ltd.
Dongguan, China
Free Member
Joined :03/18/2008
No of Topics Posted : 0
Reply/Comments : 6
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Re: How to give a nice follow up
This is one question that all of people work as a foreign seller who must be paid more attention on it. Keep greetings is needed, but sometimes, we need to a bit lucky.
Although i get customer's inquiry, but get no reply always. Very disappointed.
Now i know this is one common question. so just do what you should do.
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Mr. Sunil Raghunath Tambe
Manager
Al Bassam Petroleum Equipment Company
Dammam, Saudi Arabia
Free Member
Joined :02/24/2008
No of Topics Posted : 0
Reply/Comments : 1
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Re: Re: How to give a nice follow up
Mailing polite reminders is a very good suggestion, and I feel it will be more effective if important variants are highlighted with each follow up request.
eg. In case one is following up an quotation highlighting following with every request
-Validity of offer (indicating the dates till when the terms & conditions are valid)
-Availability
-Any new third party approval obtained for the product or service during the follow up period
-Any event , trade fair that your company is participating in
Or any information /development relevant to the customer.
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Mr. Lei Fee
Yunnan Yunzetong Trading CO., Ltd.
Kunming, China
Free Member
Joined :08/10/2007
No of Topics Posted : 0
Reply/Comments : 3
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Re: Re: Re: How to give a nice follow up
The sales like us do b2b platform business with the foreign client, we always Mail polite reminders or make cold call to our potential client to supply ourselves products or some services, but the disappointment often happen to us,and where is the amazing happen,the lucky one? my teammates always said that, keep going, we will be the lucky one,right?
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Mr. Howard Li
Xuchang Jiatai Hair Products .CO. LTD.
Xuchang, China
Free Member
Joined :07/15/2008
No of Topics Posted : 0
Reply/Comments : 2
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Re: Re: Re: Re: How to give a nice follow up
Yes,this is my first time here, i study more.
I am a new as a foreign seller, always felt disappoint.
Your words made me become confident
Thanks
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Posted on 25th August 2008 at 12:32:00 [Message #1464
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Ms. Wang Xiao Ling
HUISONG PHARMACEUTICAL
Hangzhou, China
Free Member
Joined :05/06/2008
No of Topics Posted : 0
Reply/Comments : 1
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Re: How to give a nice follow up
Which we can do is holding on.
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